**Privacy Policy**
This policy is provided in accordance with Regulation (EU) 2016/679 (hereinafter "GDPR") and describes the methods of processing personal data of users of the RE/MAX Eagle real estate agency's microsite.
1. **Data Controller**
The Data Controller of personal data is RE/MAX Eagle, with its registered office at Corso Federico II, 42, 67100, L'Aquila, VAT number 02150280663. For any requests regarding the processing of personal data, you can contact the Data Controller at the email address: info@remaxeagle.it.
2. **Types of Data Collected**
RE/MAX Eagle collects and processes the following personal data:
- Browsing data: information automatically collected during the site visit, such as IP addresses, domain names of the computers used by users, URI (Uniform Resource Identifier) addresses of requested resources, request time, method used to submit the request to the server, size of the file obtained in response, numerical code indicating the status of the server's response (successful, error, etc.), and other parameters related to the user's operating system and IT environment.
- Data voluntarily provided by the user: name, surname, email address, phone number, and any other personal information provided by the user through contact forms or other interactions with the site.
3. **Purpose of Processing**
The personal data of users are processed for the following purposes:
- To enable navigation and use of the site; - To respond to requests for information or contact; - To manage any requests for appointments or property visits; - To comply with legal and regulatory obligations; - To improve user experience and the quality of the service offered.
4. **Legal Basis**
The processing of personal data is lawful because:
- It is necessary for the performance of a contract to which the data subject is a party or for the execution of pre-contractual measures adopted at the request of the same (Art. 6, par. 1, letter b GDPR); - It is necessary to comply with a legal obligation to which the Data Controller is subject (Art. 6, par. 1, letter c GDPR); - It is based on the user's expressed consent for one or more specific purposes (Art. 6, par. 1, letter a GDPR).
5. **Storage Methods**
Personal data are processed using automated and non-automated tools, adopting appropriate security measures to ensure the confidentiality, integrity, and availability of the data. Data are stored for the time strictly necessary to achieve the purposes for which they were collected and, in any case, no longer than the terms provided by current legislation.
6. **Rights of the Data Subject (Articles 15-22 GDPR)**
Data subjects have the right to:
- Obtain confirmation of whether or not personal data concerning them exist and, if so, to access the personal data and information regarding the processing (right of access); - Request the correction of inaccurate data or the integration of incomplete data (right to rectification); - Obtain the deletion of personal data concerning them, if the reasons provided by the GDPR exist (right to erasure); - Obtain the restriction of processing when the conditions provided by the GDPR apply; - Receive personal data concerning them in a structured, commonly used, and machine-readable format, and to transmit such data to another data controller (right to data portability); - Object at any time to the processing of personal data concerning them for reasons related to their particular situation; - Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
To exercise these rights, the data subject can contact the Data Controller at the contacts indicated above.
7. **DPO and Contacts**
Currently, RE/MAX Eagle has not appointed a Data Protection Officer (DPO). However, for any questions or requests regarding the processing of personal data, you can contact the Data Controller at the email address: info@remaxeagle.it.
This policy may be subject to updates. Therefore, users are encouraged to consult it periodically to be informed of any changes.